THE BITE: A Mexican-Hawaiian take out restaurant? Only in New York City.
Empire Tortillas Aloha Teriyaki Grill (3556 Nostrand Avenue) is one of those anonymous storefront takeout joints that line Nostrand Avenue from Avenue U to Avenue Z. This nondescript takeout restaurant could pass for any cheap fast food joint, and I’ve passed it by for years, never giving it a thought.
Until recently that is.
One cold day last month, I stopped in for the first time. I was immediately greeted by the friendliest woman I’ve ever encountered in a takeout restaurant. It was an odd time of day and the staff was all seated at a small table and eating their lunch. As she stood to greet me, I explained that I was only picking up a menu and that I didn’t want to interrupt her meal. She handed me the menu saying, “Please come back, you’ll enjoy your food.”
Well, I have come back and I have enjoyed my food, mostly. But what continues to impress me most about Empire Tortillas Aloha Teriyaki Grill is the customer service. These folks are friendly and work to keep the customer happy.