THE COMMUTE: This is the fourth year the MTA has performed a customer satisfaction survey in this format. I criticized past surveys for faulty methodology, not asking enough questions related to service, and too many about the riding environment. Rather than summarizing statistics as I did last year, I will make a few observations since there is little change since the previous survey. You can read my past reviews from 2012, 2011 and 2010 because those criticisms still apply to this year’s survey, which is still mostly meaningless.
Archive for the tag 'buses'
THE COMMUTE: This week we are taking another look at the B44 Select Bus Service (SBS). On Monday we discussed major problems thus far: confusion, not enough SBS stops, and inadequate service on New York Avenue. We discussed actions taken by some local elected officials. Yesterday we shared some rider and operator reviews gathered from an email, the media, and transit discussion groups on the internet. Today we will share a few more reviews and draw some conclusions.
The Metropolitan Transportation Authority (MTA) has let us know that trains and buses will operate on holiday schedules from Wednesday, November 27, through Sunday, December 1, in order to accommodate “the unique travel demands of Thanksgiving weekend.” [Ed. – Just reading those words makes me want to sit at home in a snuggy, sipping a large mug of mint tea. But I digress.] MTA Bridges and Tunnels, during that same time period, will suspend maintenance at its nine crossings in order to facilitate increased travel.
Details for scheduling changes affecting each of the MTA’s services are below.
THE COMMUTE: Yesterday, in Part 1, we provided some media coverage from NewsChannel 12 and NY 1 showing rider frustrations with the new B44 Select Bus Service (SBS). That is not to say that everyone is unhappy about it. As I predicted, those traveling long distances who can make use of the SBS stops will save time and be pleased. You can never please everybody. The question remains: Will more riders be helped or hurt by this new service?
THE COMMUTE: Select Bus Service (SBS) on the first route in Brooklyn, the B44, is now one week old. I have not yet had a chance to observe or ride the SBS or the B44 local, so at this time I can only offer second-hand information.
As to be expected, there was much confusion resulting from the elimination of the Limited service, which has been replaced with SBS; removal of some Limited stops, which became local stops only, and the rerouting of half of the buses from New York Avenue to Rogers Avenue. Bus riders were informed of the start date through automated announcements on the buses during the week prior to implementation. Not enough information was given to avoid confusion.
THE COMMUTE: After two years of delay, and five years of planning, the B44 Select Bus Service (SBS) finally made its debut yesterday along Nostrand Avenue. Limited stops at Avenues L, R, S, V, W, Y and Z are no longer in effect since the Limited has been discontinued, so do not wait for one. You now either have to take the local or walk to the closest SBS stop.
Today Marks The 35th Anniversary Of The Southwest Brooklyn Bus Changes, Plus More About B1 Service Update: Part 2 Of 2
Police are searching for a man accused of groping a 27-year-old female bus driver on the B6 line in Midwood, who was captured on surveillance footage.
The suspect boarded on Coney Island Avenue and Avenue J at approximately 8:05 p.m. He sat down near the front of the bus, eating with one hand and holding a cup of coffee in the other. As the bus headed down Bay Parkway in Bensonhurst, he grabbed the driver’s groin area before taking off at the 77th Street stop, reports CBS News.
The suspect was described as a Hispanic male standing about 5 feet 4 inches tall and weighing about 150 pounds, with a light complexion.
In a surveillance video, he is seen wearing jeans and a black T-shirt with a Levis logo…
If you recognize the man above or have any more information regardng this incident, please contact (800) 577-TIPS (8477) or visit NYPDCRIMESTOPPERS.COM.
A B1 Service Update, Plus: Tomorrow Marks The 35th Anniversary Of The Southwest Brooklyn Bus Changes: Part 1 Of 2
THE COMMUTE: More about the anniversary tomorrow, but first an update regarding B1 bus service. Last Monday, I noticed a steady stream of college students, about 30 of them, walking a mile and a half from the Brighton Beach train station to Kingsborough Community College (KCC) a little past 9:00 a.m. I haven’t monitored B1 service in awhile, so I figured it was about time for an update. This past Wednesday, I decided to watch the buses arriving and leaving the station. I intended to get there for the morning peak. I know it gets very crowded just before 8:00 a.m. and 9:00 a.m. classes. However, I didn’t arrive until 9:15 a.m. Approximately eight buses left the station, just around 9:00 a.m. All of them were full or at least had a seated load. It seemed like service was running pretty well. I didn’t expect to find too many problems since it was already after 9:00 a.m. What I saw surprised me.
Select Bus Service payment machines have started popping up on Nostrand Avenue, Emmons Avenue and Knapp Street ahead of the kickoff for new express service that will replace the B44 Limited.
The machines are a key feature to the new service, allowing for off-board fare collection that MTA officials say save time on the bus. Riders are expected to pay their fares at the machine before boarding, and are given a receipt. The system is largely an honor system, with occasional inspectors serving hefty fines to fare dodgers if caught.
The new service will replace the B44 Limited, offering service from Sheepshead Bay to Williamsburg via Nostrand Avenue and Rogers Avenue. The buses are extra long, and will have separate bus stops from the existing B44 stops, as well as dedicated bus lanes for a portion of the route (in Sheepshead Bay, there will be a dedicated bus lane south of Avenue X). The stops will have sidewalk bulbs to allow for safer boarding.
Much like the B44, the new B44 SBS will make a loop from Nostrand to Shore Parkway to Knapp to Emmons and back as its southern terminus.
According to the MTA, as reported by Streetsblog, the service is set to begin on November 17. The MTA is eyeing a second route in the area, running from Bay Ridge to East New York, via an avenue in Homecrest.