Source: NYS DFS
If you need help with an insurance issue, the New York State Department of Financial Services’ (DFS) Insurance Response Unit is coming to Sheepshead Bay.
Staff from DFS will be providing insurance assistance from its Mobile Command Center (MCC) on the corner of Sheepshead Bay Road and Emmons Avenue (in front of El Greco Diner), March 2 from 10:00 a.m. to 4:00 p.m.
They will be helping homeowners and business owners with:
- City, state and federal relief programs and how to get help
- Questions about the insurance claims process in New York
- Seeking resolution on your claims with your insurer or bank
- Filing an official complaint against an insurer or bank.
Bring all relevant documents with you when you visit the MCC, such as correspondence with your insurer or bank.
If you can’t visit the MCC in person you can always get help with insurance issues or file complaints via the NYS Disaster Relief site www.nyinsure.ny.gov or by calling the Disaster Relief Hotline at (800) 339-1759 Monday to Friday, 8:00 a.m. to 8:00 p.m. and Saturday and Sunday, 10:00 a.m. to 5:00 p.m.
If you are a homeowner, renter or business owner affected by Superstorm Sandy and have insurance-related questions or issues related to the storm, the Department of Financial Services’ (DFS) mobile command center will be stationed outside of Public School 195, 131 Irwin Street in Manhattan Beach, all day today, January 14, from 9:00 a.m. to 5:00 p.m.
Representatives from DFS will meet with residents inside the mobile unit. To learn more, go to DFS’ website or call them, Monday through Friday, 8:30 a.m. to 4:30 p.m. at (800) 342-3736, (212) 480-6400 or (518) 474-6600.
We received this release from the offices of State Senator Martin Golden:
Benjamin M. Lawsky, Superintendent of Financial Services, announced representatives of the Department of Financial Services will be at locations in Brooklyn, Staten Island, Nassau County and Suffolk County to help homeowners, renters and business owners with insurance-related issues stemming from damage caused by Storm Sandy.
The Department’s representatives will be available to meet with residents inside the agency’s Mobile Command Center, which will be stationed at these locations:
- Saturday, Jan. 5 – 9 a.m. to 4 p.m. at Jamaica Bay Home Depot, 5700 Avenue U.
- Tuesday, Jan. 8 – 9 a.m. to 5 p.m. at Bergen Beach / Mill Basin Shopping Center, 6620 Avenue U.
- Wednesday, Jan. 9 – 9 a.m. to 5 p.m. at Coney Island, MCU- Parking Lot, 1904 Surf Ave.
Department representatives will help citizens contact their insurers if they have been unable to do so and answer questions about homeowners’, renters’ and business owners’ insurance coverage.
Citizens unable to go to the Mobile Command Center are encouraged to call the Department’s storm hotline (800) 339-1759 which is staffed from 8 a.m. to 8 p.m., daily including weekends. Insurance information is also available on the Department’s website, www.dfs.ny.gov.