Very few of us look forward to our trips to the local post offices. Many think of it as a special circle of Hell, featuring long lines of irritable weirdos, made worse by bad ventilation that gives the humid air a definite funk of moldy papers and body odor. Personally, I’ve never had an issue with the service itself, even finding many of the clerks friendly and helpful, but I’ve heard numerous horror stories that make me better understand the term “going postal.”
Well, complaints about our local branch have spurred the United States Post Office into action. After residents repeatedly lodged reports citing the “absence of courtesy” at the Bill Brown Post Office at 2628 East 18th Street, two new window clerks have been added, according to Don Brown, Community Board 15′s liaison to the USPS’ Consumer Advisory Council.
What’s more is that the new clerks – and presumably the old ones – have been provided a course in Customer Relations, to help ensure friendlier, more efficient service.
“It is hoped that these actions will help improve both the service and image of the Post Office,” Brown told Sheepshead Bites.
The B4, which used to terminate at Voorhies & Knapp Street, now frequently terminates at Coney Island Hospital. Photo by Erica Sherman
THE COMMUTE: Is it that we are satisfied with the bus service we receive and believe the MTA is doing a great job? I don’t believe that is generally the case. The comments I have seen, especially the criticism of the B36 route, or hearing the elderly Russians grumbling to themselves every time a B1 bus passes them by without stopping indicate otherwise.
If some of your fondest memories of the 1970s are of watching Carol Burnett struggle to contain uncontrollable laughter alongside the likes of Harvey Korman (of blessed memory), Tim Conway and Vicki Lawrence during the eponymous hit comedy / variety series that made her a household name, then you will love the Kings Bay YM-YWHA’s tribute to her this week.
Recommended for adults, CUNY Professor Dr. Ira Epstein will explore the career of the multi-talented, strawberry blond comedienne through video clips and stories during a program called “Ladies of Comedy: Carol Burnett” at the Kings Bay Y, 3495 Nostrand Avenue, this Monday, December 12 at 7:30 p.m. The lecture is free and open to the public.
If you are not familiar with the genius that is Carol Burnett, behold:
Hoping to provide everyone with more safety, the NYPD and MTA are installing cameras and driver safety partitions in hundreds of buses, according to the New York Post.
Since last year, the number of felony assaults against bus drivers rose by 20 percent, and authorities hope the cameras will stop crimes from happening or help police identify the suspects. With 195 buses already having cameras in them, the MTA hopes to add 231 camera-equipped buses to the fleet in the spring. Sheepshead Bites’ transit writer, Allan Rosen, tells us they’ve been installed in the recent batch of B1 buses.
“An attack against any MTA employee is an attack against all of us, and we will do everything we can to eliminate these deplorable acts,” said Joseph Lhota, the MTA executive director.
Now whenever the MTA purchases a new bus, it will come with a Plexiglass partition. As for the old ones, they plan to place the partition in them. Little by little, all 4,576 buses will have tools to prevent crime.
“Last winter’s weather was tough for New York and the MTA, but we’ve made improvements to our service protocols, equipment and communications to provide the best possible service this year,” said Joseph J. Lhota, MTA’s executive director.
As part of the new protocols, the New York City Transit system has reinforced their preparedness and response by incorporating dedicated customer advocates, establishing situation rooms, and adopting procedures for preemptive curtailment of service.
CompStat reports are produced by the New York Police Department on a weekly basis. We summarize the week’s statistics for the 61st Precinct reports every Friday. The 61st Precinct is the police command responsible for Sheepshead Bay, Gravesend, Kings Highway, Homecrest, Madison, Manhattan Beach, and Gerritsen Beach.