If you need help with an insurance issue, the New York State Department of Financial Services’ (DFS) Insurance Response Unit is coming to Sheepshead Bay.
Staff from DFS will be providing insurance assistance from its Mobile Command Center (MCC) on the corner of Sheepshead Bay Road and Emmons Avenue (in front of El Greco Diner), March 2 from 10:00 a.m. to 4:00 p.m.
They will be helping homeowners and business owners with:
- City, state and federal relief programs and how to get help
- Questions about the insurance claims process in New York
- Seeking resolution on your claims with your insurer or bank
- Filing an official complaint against an insurer or bank.
Bring all relevant documents with you when you visit the MCC, such as correspondence with your insurer or bank.
If you can’t visit the MCC in person you can always get help with insurance issues or file complaints via the NYS Disaster Relief site www.nyinsure.ny.gov or by calling the Disaster Relief Hotline at (800) 339-1759 Monday to Friday, 8:00 a.m. to 8:00 p.m. and Saturday and Sunday, 10:00 a.m. to 5:00 p.m.